Inspector Damon Patmore from Australian Board Force (ABF) addressed members’ questions in a recent member-only online session hosted by ABGC. 

The session was requested by members as the next step from a recent workforce round table session in Far North Queensland (FNQ). Members acknowledged the importance of worker wellbeing and support as a foundation to a strong and reliable workforce across the industry and upholding high standards in employment practices. It was noted that those few employers who are not engaging by the rules, are not only risking the wellbeing of workers, but contributing to an uneven playing field for those growers who are following the rules. 

During the online session, Inspector Patmore highlighted recent joint operations in FNQ involving Queensland Police, the Fair Work Ombudsman and ABF. Investigations in Innisfail identified individuals allegedly charging workers fees to lodge documentation, while separate investigations are examining labour hire operators accused of encouraging PALM workers to disengage from approved employers. 

Discussion focused heavily on unlawful labour hire activity, with officials confirming businesses operating outside PALM requirements may face criminal prosecution, financial penalties and bans from hiring workers. Authorities also reiterated that businesses exploiting workers remain a priority target, with compliance operations expected to continue across regional Australia over the next 12 months. 

The webinar also addressed worker disengagement, cash-in-hand payments and undeclared work. ABGC members noted that strong farm-level inductions, including education around worker rights, taxation obligations and the risks associated with unlawful employment, have proven effective in improving worker retention and compliance outcomes. 

The discussion outlined how the PALM scheme differs from other visa programs, with the Department of Employment and Workplace Relations (DEWR) playing a key role in advising the Australian Border Force (ABF) on visa matters. The framework under the PALM scheme is designed to allow workers the opportunity to be re-engaged where possible, recognising the significant investment employers make in recruiting PALM workers. 

Inspector Patmore noted his involvement in a cross Departmental Disengagement Taskforce that specifically addresses issues around disengaged workers. He indicated he would talk with the Taskforce about appropriate avenues to report back to growers on their activities in addressing the issue. 

Furthermore, Inspector Patmore encouraged growers to report suspicious or unlawful activity through the Australian Border Force’s Border Watch program. ABF relies heavily on report reporting as without it, they are unable to prioritise resources to address the issue. 

Further Information 

ABF Border Watch  

Report visa absconders, unlawful workers, overstayers and suspected immigration breaches via Border Watch: Border Watch Online Reporting. Anonymous reporting is available.  

If you require phone assistance, call the Home Affairs Global Service Centre on 131 881 between 9 am and 5 pm (AEST) Monday to Friday. 

 

DEWR PALM Scheme 

For PALM worker disengagement, welfare concerns, grievances or Approved Employer compliance matters, contact the PALM Scheme Support Line on 1800 515 131 or email [email protected]. 

Approved Employers must also lodge an Incident Report through the PALM Employer Portal when a worker disengages.